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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Any plans to do something with spam SMS?
I moved to Canada 5 years ago and became Fido customer around the same time. The amount of SMS spam I receive here is just beyond any comprehension. What I don't understand is how Fido cannot block these mass messages. Somehow European carriers manag...
Resolved! Worst customer service
I called CSR today and I never know that the US rates came up to $1 per call before it was 55cts.I asked to speak with the Manager but the CSR never transferred me and she did nothing to help me.
Not honouring price in online chat
Not honouring the inital chat specialist who offered a $34/month plus tax plan for 50gigs and unlimited calling and text. Also stated that the $60 activation fee would be credited back during the 2nd and 3rd month. Plan included two credits. When i r...
Resolved! ID's refused
I renewed my contract over the phone and the next day I went to pick up the phone at a Fido location... to which they needed an ID... I gave my medicare card and SIN card... which are the top government provincial IDs... accepted in any and every off...
Claim about 1000 minutes Long Distance Calls "IT IS A TRAP"
I feel like I've been deceived by FIDO.I recently activated a promotional offer in March that advertised 1000 minutes of free long-distance (LD) calls.However, the offer failed to mention that it only applied to specific countries.When I received my ...
