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Modem return

Hi, I need help with returning the modem. I was suppose to receive a return ID number through email on December last year, and I have called the Fido customer service twice but haven't received it until now. Could I just get a return ID through this ...

Macliang by • I'm a participant level 2
  • 250 Views
  • 5 replies
  • 0 likes

Resolved! Customer service review

Hi, I signed up for fido home internet a month ago and while the wifi itself has been amazing with no issues the customer service has been terrible and extremely frustrating. I had initially signed up for the 150mbps plan at $42.50/mo but the next da...

astanley11 by • I'm a participant level 1
  • 628 Views
  • 2 replies
  • 0 likes

No internet service

I'm hoping to get some answers and a resolution.  I've been out of service since this past Wednesday, May 1.  All that I received in an email from Roger's is that there is an outage and they are working trying to fix it.  I have reached out to suppor...

JayCK by • I'm a participant level 1
  • 57 Views
  • 0 replies
  • 0 likes
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