Hello,
I have previously been using the My Account app without issue. However, when trying to access the app today, it requests that i get another authorisation code. I'm using the same phone, nothing else has changed. When I enter my phone numbe...
Hello,
What are these Fido codes for? Are the used to verify access to my account? If so, was someone trying to access my account since I never requested the codes?
Cheers
Hello,
Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Hello Community!
The CRTC has decided (finally!!) to put an end to locked devices and unlocking fees! As of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobi...
Hello,
I hope I do not offend anyone on either forum by asking, but how difficult would it be to combine the communities? I'm sure both communities have many of the same or similar concerns. The technology is there to translate. Having a single t...
Hello again,
Sorry to hear you're still having issues locating a replacement device. Unfortunately, I cannot speak as to why you're having such difficulty finding a replacement. I have found replacement devices through eBay and Amazon, though I c...
Hello Captainsamv,
Welcome to the community!
Sorry to hear you've incurred unexpected roaming charges. The Fido Roam charges will only incur if your phone uses services -- make or receive a call, send a text message or use data abroad.
Wh...
Hello Hariszahoor,
Welcome to the community!
@hariszahoor wrote:
.... Wi-Fi calling is a way to bypass cellular towers and use internet protocol to make calls/messages . ...
I would clarify that statement by saying that cellular towers and W...
Hello Inhere2connect,
Welcome to the community!
If you were not aware, the plan being discussed was a pre-paid plan. Unfortunately, it appears as though Fido Pre-paid is no longer available for new customers (see here). Customers looking to a...
Hello Macliang,
Welcome to the community!
Firstly, you should note that these forums are community-driven and not intended as a venue for customer services. We would not be able to provide any return ID or assist with your matter.
I under...