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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
new phone promo
Received my first bill after upgrading the phone and cell plan, there was a 240.00 credit /promo yet my bill does not reflect any credit so bill is higher than I expected. As well FIDO website sucks, keep having to relogin and they doesnt appear to b...
My phone was not delivered
Hi Fido Team,My name is Jose Eduardo Dias.I've booked an order to upgrade my Fido device to Samsung Galaxy note 10 plus. I made this transaction on 31 december 2020. I receive the email with the truck number from puralator and after they updated that...
Despicable customer support
I never had an issue with Fido and I never had to deal with fido's customer service until I gave a move out notice 2 weeks in advance in order not to have any service interruption because we absolutely need internet service in order to work from home...
Resolved! Cannot update my billing address online
Hi, I have moved to a new address and I am trying to update my billing address in my online account. No matter what device or internet browser I use, I get the message that "something went wrong" and I am unable to update my address. Can a Fido repre...
Resolved! Cancel fido account
Hi, Could you please cancel my entire fido account? Thank you very much!
