I’ve been charged for 3 months since I cancelled my account

[GraceyHuang]

I switched to Rogers in Feb. But because I set up preauthorized payment method, the system has been charging me for months. What can I do? 

[Original_Lucy · Accepted solution]

Hello @GraceyHuang , I'm sorry to say that you have to contact Fido support to discuss your account details. We are a community forum and don't have access to any accounts. You can contact them through one of the methods mentioned Here