Hey @xihang & @ann2123
Sorry to hear about your experiences! We definitely want to help with that, as you definitely shouldn't be charged for a device you don't have.
Please reach our via any of the methods listed here so we can access your acc...
Salut @savannahpryor84
Bienvenue sur la Communauté!
On tente toujours de prévenir les clients lorsque leurs commandes auront un plus long délai de livraison que prévu, bien qu'on ne souhaite certaiement pas que ce soit le cas.
Si l'attente est tr...
Hey @JayCK Welcome to the Community! To clarify, did you go through the process to migrate your services to Rogers or are you still currently using the Fido Home Internet? If you've migrate to Rogers, we would advise to reach out directly to Rogers...
Hey @celless1 !
Welcome to the Community.
That's certainly not how we hope your experience with us goes. If you still have some unresolved concerns, please reach out to us via any of the methods listed here so we can look into it further.
Hey @mbjegan
Sorry to hear you're having trouble with the upgrade process! Upgrading your wife's line and using the phone on your own line can indeed work. You'd simply need to use your own SIM card in the new phone.
That said, we definitely wi...