Hello,
I have previously been using the My Account app without issue. However, when trying to access the app today, it requests that i get another authorisation code. I'm using the same phone, nothing else has changed. When I enter my phone numbe...
Hello,
What are these Fido codes for? Are the used to verify access to my account? If so, was someone trying to access my account since I never requested the codes?
Cheers
Hello,
Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Hello Community!
The CRTC has decided (finally!!) to put an end to locked devices and unlocking fees! As of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobi...
Hello,
I hope I do not offend anyone on either forum by asking, but how difficult would it be to combine the communities? I'm sure both communities have many of the same or similar concerns. The technology is there to translate. Having a single t...
Hello RomainD,
Welcome to the community!
Sorry to hear of your mother's passing. Please accept our heartfelt condolences.
I understand the charge for unintended roaming usage is concerning. Most plans include Fido Roam. With Fido Roam, if y...
Hello Andyaaron,
Welcome to the community!
Judging by the specifications from the Apple website, that device does not appear to have any 5G bands/frequencies.
You should note that Fido does not currently offer any 5G services (see here a...
Hello Annnil,
Sorry to hear you have chosen to cancel your services. However, you should note that this forum is community-driven and not intended as a venue for customer services. We do not have access to customers' accounts so we would not be a...
Hello Jamesp29,
Welcome to the community!
Sorry to hear your monthly phone payments are not as expected. However, you should note that this forum is community-driven and not intended as a venue for customer services. We would not know the det...
Hello Shray,
Unfortunately, I'm not sure your purchase would qualify for the Google Bonus. From what you note, you are wanting to purchase a new iPad. As far as I can tell, that trade bonus would apply on the purchase of a Google Pixel 8a with Fi...